Terms of Service

Welcome to Multi Doors. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

1. General Information

This website is operated by Multi Doors. Throughout the website, the terms “we,” “us,” “our,” and “Multi Doors” refer to Multi Doors.

By using our website, you confirm that you have read, understood, and agreed to these Terms of Service.

2. Products and Services

Multi Doors offers products for customers in the Kingdom of Saudi Arabia (KSA).

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information are accurate. However, minor differences in color, appearance, packaging, or presentation may occur due to screen settings, product updates, or manufacturer changes.

3. Product Availability

All products are subject to availability. Multi Doors reserves the right to:

• Limit the quantity of products available for purchase.

• Change product specifications or availability.

• Discontinue products without prior notice.

• Correct errors in product information or pricing.

If an order cannot be fulfilled due to availability or an obvious pricing error, we may contact the customer and provide an appropriate solution.

4. Prices and Payments

All prices displayed on the website are shown in Saudi Riyal (SAR) unless stated otherwise.

Prices may change at any time without prior notice. Any price change will not affect an order that has already been confirmed, except where an obvious pricing or technical error has occurred.

Customers are responsible for providing accurate billing and payment information when placing an order.

5. Orders

When you place an order, you are making a request to purchase the selected products.

Multi Doors reserves the right to accept, reject, or cancel an order when necessary, including in cases of:

• Incorrect or incomplete customer information

• Product unavailability

• Suspected fraudulent activity

• Incorrect pricing or technical errors

• Other circumstances that prevent us from fulfilling the order

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Return & Refund Policy.

6. Shipping and Delivery

Multi Doors aims to deliver orders within the estimated delivery time shown during the purchasing process or communicated to the customer.

Delivery times may vary due to factors such as:

• Delivery location

• Courier delays

• Public holidays

• Weather conditions

• Incorrect customer information

• Other circumstances beyond our reasonable control

Customers are responsible for providing a correct and complete delivery address and contact information.

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

8. Website Use

You agree to use the Multi Doors website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to the website or its systems.

• Copy, reproduce, or distribute website content without permission.

• Interfere with the operation or security of the website.

• Submit false or misleading information.

Multi Doors reserves the right to restrict or terminate access to the website if these terms are violated.

9. Intellectual Property

All content available on the Multi Doors website, including logos, brand names, product images, graphics, designs, text, layouts, and other materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.

10. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics tools, advertising platforms, or other service providers.

These third parties may have their own terms and privacy policies. Multi Doors is not responsible for the independent policies or practices of third-party service providers.

11. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

By using our website and placing an order, you agree that we may use the information necessary to process your order, provide customer support, arrange delivery, and operate our services.

12. Accuracy of Information

We aim to keep all information on our website accurate and up to date. However, occasional errors, omissions, or outdated information may occur.

Multi Doors reserves the right to correct errors and update information at any time without prior notice.

13. Limitation of Liability

To the extent permitted by applicable law, Multi Doors shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.

Our liability, where applicable, will be handled in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.

14. Governing Law

These Terms of Service and any disputes arising from the use of our website or purchase of our products shall be governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.

15. Changes to These Terms

Multi Doors reserves the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact Multi Doors through the contact information provided on our website.

Last Updated: October 2026